Location and Travel Fee

We currently provide service by telehealth or in-home within a 20-mile radius of Ellicott City, Maryland. There is a $50 travel fee, which is not reimbursed by insurance. If you are out of this range, an additional mileage cost of $ 0.73 per mile applies.

Appointment and Financial Policies

Consent for Care and all pre-visit forms must be completed before any visit occurs.

To ensure that time slots are held fairly and due to no-shows and late cancellations, deposits must be placed when you request an appointment by paying a reservation fee. The balance will be collected via cash, check, or credit card at the time of the visit.

As part of your consent for care, you acknowledge that you are financially responsible for any service or product for you and your baby. We are currently in-network with Aetna, Blue Cross Blue Shield, and CareFirst. We are also an authorized provider of Tricare and are in the process of credentialing with Cigna and United.

The client will receive a super bill for insurance reimbursement. We make no guarantees about your specific insurance company's behavior, except for a few rare grandfathered plans; they are mandated by the Affordable Care Act to cover lactation support visits.

If you are currently enrolled for WIC benefits, we are able, upon request, to offer a discount on our fees or, if needed, you can choose a payment plan by paying in monthly installments.

We also offer discounted fees if you purchase care utilizing our bundled package.

Cancellation Policies

The consult may be postponed due to inclement weather or illness. An administration fee of $ 75.00 will be assessed if you give less than 24 hours’ notice to cancel any lactation consult appointment.

By booking your appointment, you authorize the collection of late-cancellation and no-show fees from the credit card you provided for your reservation fee.